NGO Social Hub (“we”, “our”, “us”, “platform”) values the trust of our users and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when users access or interact with our platform, services, or website.
By using NGO Social Hub, you consent to the terms described below.
We may collect the following categories of data:
Name, email, phone number, address
Account login details
Identification and registration documents (for NGOs/trusts)
NGO registration certificates, 12A/80G/FCRA, Trust Deed, PAN
Project details, proposals, annual reports, financial reports
Donation records (if processed through the platform)
Invoices, receipts, contribution summaries
Bank/payment details (not stored unless required for processing)
IP address, browser type, device information
Cookies & tracking data for analytics and website improvement
The information collected may be used for:
Account creation, verification, and management
Displaying NGO profiles to donors/CSR partners
Processing payments or donations where applicable
Communication for updates, opportunities, or support
Improving user experience, security, and platform performance
Legal compliance and fraud prevention
We do not sell user data to third parties.
We may share information with:
Donors, CSR partners, and verified users for networking purposes
Legal authorities when required under law
Service providers (e.g., payment gateways, hosting services)
Sharing happens only when necessary for platform operation or legal compliance.
We use encryption, secure servers, and restricted access to protect data.
However, as no internet transmission is 100% secure, users engage at their own risk. NGO Social Hub is not liable for breaches caused by third-party systems outside our control.
Users have the right to:
Access, update, or correct their personal information
Request deletion of account/data (subject to legal requirement)
Withdraw consent for data usage (may limit platform access)
Request clarification regarding data handling policies
Requests can be submitted through our support email below.
We use cookies to:
Improve website performance
Remember user preferences
Analyze traffic and behavior for better service delivery
Users may disable cookies through browser settings, but some features may not function properly.
Our website may contain links to third-party platforms.
We are not responsible for their content, privacy policies, or data practices. Users should review these policies independently before sharing information.
This platform is not intended for minors under 18.
We do not knowingly collect data from children. If accidental data is discovered, it will be deleted upon request.
We may update this Privacy Policy periodically to reflect operational or legal changes. Continued use of the platform after modifications indicates acceptance of the updated policy.
For questions, suggestions, or data requests, contact us at:
